Contact Technology

Contact Us

Contacting Technology For Support

If you are experiencing a technical problem with your technology you can either enter a CSR Ticket or call us for help.  Please use the links and numbers below for contact.

Customers who are not employees of WISD should call the Help Desk directly, at the number below, to request support.

 


Contacting Technology for Support

If you are having a problem, we want to hear from you!

Entering a Customer Service Request

If you are experiencing a technical problem with your technology please navigate to the CSR Ticket Login Page and enter your WISD network username and password in the appropriate fields. After you login, create a ticket describing the problem.  The tickets generated by the system send alerts to everyone in Technology, so we will see your ticket and respond.

Calling the Help Desk

If your problem is an emergency, call us at x1286 (734-994-8100 x 1286). The phones are manned M-F; 7:30 a.m. to 5 p.m.

Customers requesting support, who are not employees of WISD, should still call the Help Desk number.  If we can help you, we will.