Office 365 Guidelines

Office 365 Guidelines


WISD Bring Your Own Device Guidelines (BYOD)

Please read this first before connecting to Office 365.


Connection Instructions

iOS Devices

Android Devices

Other Devices

Please try the following document for other devices.

 


Office 365 System Requirements

PC minimum requirements:

  • Windows 7, Windows 8, or Windows 2008 R2 with .NET 3.5 or later
  • Office 2007+ or later
  • Microsoft Internet Explorer 8, 9, or 10; Mozilla Firefox 10.x or a later version; or Google Chrome 17.x

Mac (iOS) minimum requirements:

  • Mac OS X 10.6 or later
  • Apple Safari 5 or above
  • Office 2011 for Mac
  • Outlook 2011 for Mac

 

 


Contacting Technology for Support

If you are having a problem, we want to hear from you!

Entering a Customer Service Request

If you are experiencing a technical problem with your technology please navigate to the CSR Ticket Login Page and enter your WISD network username and password in the appropriate fields. After you login, create a ticket describing the problem.  The tickets generated by the system send alerts to everyone in Technology, so we will see your ticket and respond.

Calling the Help Desk

If your problem is an emergency, call us at x1286 (734-994-8100 x 1286). The phones are manned M-F; 7:30 a.m. to 5 p.m.

Customers requesting support, who are not employees of WISD, should still call the Help Desk number.  If we can help you, we will.