Office 365 is a hosted, online version of the Microsoft Office suite. This subscription-based service includes Office 2016, Outlook, Outlook Online, Microsoft Office Online Apps, OneDrive cloud-based file space, and Office 365 Groups/Shared cloud-based file space for WISD Groups.
The benefit of Office 365 cloud-based computing is that it allows our end-users the advantage of accessing Office 365 applications, on any device, from anywhere, with only an Internet connection required.
This site is dedicated to all things Office 365, especially training. Using the menu to the left, select the major topic you want to explore. This selection will take you to a page that will include more granulated information and training materials. Here's an overview of the menu highlights:
Contacting Technology for Support
If you are having a problem, we want to hear from you!
Entering a Customer Service Request
If you are experiencing a technical problem please navigate to the CSR Ticket Login Page and enter your WISD network username and password in the appropriate fields. After you login, create a ticket describing the problem. The tickets generated by the system send alerts to everyone in Technology, so we will see your ticket and respond.
Calling the Help Desk
If your problem is an emergency, call us at x1286 (734-994-8100 x 1286). The phones are manned M-F; 7:30 a.m. to 5 p.m.
Customers requesting support, who are not employees of WISD, should still call the Help Desk number. If we can help you, we will.
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