Technology Field Services

WISD Technology Services provides partnering districts with a full range of onsite and centrally- managed technology services. These include:

  • Administrative leadership: IT leader, onsite staff management, strategic planning, contract management, vendor management
  • Service Desk: Live support
  • Desktop support
  • Infrastructure Support
  • Application support

Keyboard image with Support

Desktop support

  • End user device support
  • Training
  • Mobile device management
  • Presentation equipment
  • Instructional Integration


  • Network Consulting
  • Network Administration
  • Network Maintenance
  • Server Hosting
  • Patch Management
  • Filtering

Application Hosting

  • PowerSchool
  • New World
  • Destiny
  • Moodle
  • Child Plus
  • School Messenger
  • CEO Imaging
  • Meal Magic
  • Registration Gateway

Data Services

  • PowerSchool 
  • PowerSchool Special Programs
  • Registration Gateway
  • State Reporting
  • Scripting and Connectors for Data Exchange
  • Data Hub Integration

How does it work?

The District reaches out to the WISD Technology Services Department Supervisor or Chief Information Officer to discuss options for support. Each District contract is unique to the needs of that district. Some Districts are on an annual contract for full services, while others are customized for specific supports.  


Contacting Technology for Support

For tech emergencies, please contact us at (734) 994-8100 x 1286.   

If you are experiencing a technical problem, please navigate to the CSR Ticket Login Page and enter your WISD network username and password in the appropriate fields. After you login, create a ticket describing the problem.  The tickets generated by the system send alerts to everyone in Technology, so we will see your ticket and respond.

Calling the Help Desk

We can be reached at (734) 994-8100 x 1286.  The phones are manned M-F; 7:30 a.m. to 4 p.m. Voicemail is monitored 24/7

Customers requesting support, who are not employees of WISD, should still call the Help Desk number.  If we can help you, we will.   

ADA & Accessibility

Our School Strives To Ensure Our Website Is Accessible To All Our Visitors 

Washtenaw ISD is committed to providing a website that is fully accessible and we are currently in the process of developing a new website to better meet the needs of our customers. Our new website will include improvements to ADA compliance and accessibility, and during this transition, we remain committed to maintaining our existing website's accessibility and usability. 

ADA Compliance

Non Discrimination

It is the policy and commitment of the Washtenaw Intermediate School District not to discriminate on the basis of race, color, religion, national origin, sex, disability, age, height, weight, familial status, marital status, genetic information, sexual orientation or any legally protected characteristic, in its educational programs, activities, admissions, or employment policies in accordance with Title IX of the 1972 Educational Amendments, executive order 11246 as amended, Section 504 of the Rehabilitation Act of 1973 and all other pertinent state and Federal regulations.

Non Discrimination Information

ADA and Title IX Coordinator ADA and Title IX Coordinator
Brian Marcel
Associate Superintendent
1819 S. Wagner Road 
Ann Arbor, MI  48103
(734) 994-8100 ext. 1402
Cassandra Harmon-Higgins
Executive Director, HR & Legal Services
1819 S. Wagner Road 
Ann Arbor, MI  48103
(734) 994-8100 ext. 1311